Mexico
Four Seasons, Costa Palmas
In 2017, we produced a seven-week program to educate and train locals from the La Ribera community for positions at Costa Palmas Beach Club, managed by Four Seasons. We interviewed over 100 locals for 70 spaces on the program, which translated into 60 jobs for graduates overall.
In addition to equipping students with the skills and knowledge needed to excel in their role, we also organized excursions to luxury hotels and restaurants where students could experience high-level service first hand. Guest speakers were brought in to share their hospitality stories, which included leaders from Bunkhouse Hotels, Auberge Resorts, Conbody and Thompson Hotels.
7 week pop-up
60 total graduates
10% turnover to date
"I never thought we would have found so much local talent within the community Working with Saira had a very high return on investment and we would love to work together again in the future."
- Lorenzo Mietitore, Club and Operations Manager, Four Seasons Resort Costa Palmas
Bunkhouse Hotels, Todos Santos
The Tres Santos development and Hotel San Cristóbal faced challenges from politicians, local fisherman groups and the expatriate community after a series of misunderstandings around the use of land. To build relationships with the local community, the Development undertook numerous initiatives including a nine-week Saira pop-up hotel school.
We were able to offer free education to 42 locals, all of which went on to achieve 85% or higher in their final examination. We had 25 entry and mid-level positions to fill at Hotel San Cristóbal, 100% of which were recruited for from Saira graduates. 40 of the 42 graduates now work in hospitality.
9 week pop-up
42 total graduates
13% turnover
“Saira Hospitality is real and life-changing, and I’m excited to see where we can take it in the future with you.”
– Liz Lambert, Founder, Bunkhouse Hotels